Join to apply for the General Manager | To $180K Package |Boutiqu Retreat & Wellness Property, 30 room role at Placed Recruitment Join to apply for the General Manager | To $180K Package |Boutiqu Retreat & Wellness Property, 30 room role at Placed Recruitment Get AI-powered advice on this job and more exclusive features. This is a special place. And we’re looking for someone special to lead it. This is a small boutique retreat & wellness property unlike most. It’s peaceful, grounded, and deeply considered in how it runs and how it feels. Guests return multiple times a year because they feel genuinely looked after. It’s a place that’s been shaped slowly, carefully, and with real purpose. The experience has been built around care, calm, and creating a sense of ease for both guests and the team who serve them. We’re looking for a leader who understands that good hospitality is about presence, details, and trust. Someone ready to guide a business that already has so much heart. About the Role This is a true General Manager role for someone who leads with clarity and warmth. You’ll be across the full guest journey from first enquiry to check-out and everything in between. You’ll manage daily operations, support a dedicated team across departments, and help make sure the small details that matter so much don’t slip through the cracks. The structure is strong and the systems are in place. Your role is to keep things consistent, gently refine where needed, and bring your own sense of calm, practical leadership to the team and guest experience. You’ll also help oversee tactical marketing and promotions, support mid-week growth strategies, and keep an eye on occupancy. You don’t need to be a strategist, but you’ll know when something needs a push and how to respond with smart, grounded action. What You’ll Be Doing Leading daily operations across rooms, reception, wellness, kitchen, and guest services Walking the property regularly to keep an eye on presentation, signage, checklists, and guest details Guiding a casual and part-time team with steady, supportive leadership Being present for key guest touchpoints like Friday welcome talks and weekend transitions Monitoring occupancy and supporting mid-week trade and return bookings Collaborating with marketing support to sign off on campaigns and promotions Managing costs and departmental budgets using tools like Wheel and Booking Layer Supporting onboarding, team rhythm, and culture with consistency and care About You Strong hands-on operational background in accommodation environments Calm, clear, and warm under pressure A thoughtful communicator who knows how to lead without creating noise Naturally tuned in to guest needs and staff dynamics Comfortable managing operations, costs, and people in equal measure Willing to shift your schedule around guest needs and understand how the place works across time The Offer to $180k Package Strong systems, loyal guests, and an experienced team already in place Support from thoughtful ownership Short-term accommodation available during transition This is a business built with purpose, and it has its own quiet magic. If you lead with care, consistency, and presence and if this kind of space speaks to you we’d love to hear from you. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management Industries Staffing and Recruiting Referrals increase your chances of interviewing at Placed Recruitment by 2x Get notified about new General Manager jobs in Sydney, New South Wales, Australia . 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